Shipping and Delivery Policies
Shipping Rates
| Order Value (USD) | Shipping Method | Delivery Time | Cost (USD) |
|---|---|---|---|
| $0.01 to $9.99 | Standard Shipping | 4-12 business days (post dispatch) | $18.50 |
| $10.00 to $14.99 | Standard Shipping | 4-12 business days (post dispatch) | $15.60 |
| $15.00 to $19.99 | Standard Shipping | 4-12 business days (post dispatch) | $11.99 |
| $20.00 to $24.99 | Standard Shipping | 4-12 business days (post dispatch) | $10.99 |
| $25.00 to $29.99 | Standard Shipping | 4-12 business days (post dispatch) | $9.99 |
| $30.00 to $35.99 | Standard Shipping | 4-12 business days (post dispatch) | $9.50 |
| $36.00 to $39.99 | Standard Shipping | 4-12 business days (post dispatch) | $9.50 |
| $40.00 and above | Free Shipping | 4-12 business days (post dispatch) | No Cost |
Cutoff Time: 11:00 AM IST (Indian Standard Time)
Order Processing Time: 1 - 5 business days (Mon-Fri)
Delivery Time: 4 - 12 business days (Mon-Fri)
We use the following shipping carriers:
- DHL
- FedEx
- UPS
- Shiprocket
Our orders are free of shipping cost above ... euro order value. All orders under this amount will be charged .. for shipping freight.
Shipping and Delivery Policy
Origin of Shipments:
All orders are fulfilled and shipped directly from our warehouse located in Tamil Nadu, India. We utilize reputable and trusted courier services to ensure the safe and timely delivery of all orders. While we make every effort to ensure your order reaches you in the best possible condition, we do not guarantee delivery dates due to the influence of external factors, including customs processing and weather disruptions.
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Processing and Delivery Timeframes:
Orders are processed within 24 hours of placement, provided the product is in stock and payment is confirmed. If the product is not in stock at the time of the order, we require an additional 2 to 10 working days to procure the products and prepare the shipment. Delivery times generally range between 3 to 10 business days from the shipment date, depending on the destination within the United States and the shipping method chosen. However, delivery may take up to 30 business days due to potential delays from customs, courier disruptions, or other unforeseen factors. -
Delivery Address:
The delivery address provided at the time of checkout is final and cannot be changed once the order is confirmed. It is the customer's responsibility to ensure the correct delivery address is entered. -
Liability for Loss or Damage:
The customer assumes all risk of loss or damage once the order is handed over to the courier service. In the event of loss or damage, the customer must promptly notify both us and the courier service to initiate a claim. -
Delivery Confirmation and Signature Requirement:
All shipments may require a signature upon delivery. By placing an order, you agree that the person receiving the order (whether you or an authorized representative) will sign for the package upon delivery. -
Shipping and Handling Charges:
Shipping and handling fees are non-refundable and will be clearly indicated during the checkout process. Customs duties, taxes, or other fees imposed by U.S. authorities are the sole responsibility of the customer. -
Force Majeure:
We are not liable for any delays or failure to fulfill our obligations caused by events beyond our control, such as natural disasters, government regulations, or other extraordinary events. -
Complaints and Dispute Resolution:
If you experience any issues with your order, please contact us within 5 business days of receiving the package. Disputes will be governed by the laws of Tamil Nadu, India. -
Limitation of Liability:
Our liability is strictly limited to the total purchase price of the order. We will not be liable for any indirect or consequential damages. -
Changes to the Policy:
We reserve the right to modify or update this policy at any time without prior notice. The updated policy will apply to any orders placed after the revision date.
